Lighthouse Radio

Privacy Policy

Effective date: 3 November 2026

Lighthouse Radio respects your privacy. This policy explains how the Lighthouse Radio app handles information when you use it.

Information collected by the app

The Lighthouse Radio app does not require an account. It does not access your contacts or precise location, use advertising identifiers, or automatically send your name or email address. You can choose to provide personal information when contacting support, as described below.

Streaming and now-playing services

When you use the app, your device connects to Lighthouse Radio's servers to stream live audio and retrieve now-playing information.

Those servers or their hosting providers may process standard technical information needed to deliver and secure the service, such as an IP address, request time, device or browser information and network diagnostics. This information is not used by the app for advertising or user profiling.

Voluntary support reports

Report a Bug and Send Feedback open the support website in your browser. If you submit the form, your name, email address, message, app version and build, platform and operating system version are emailed to the app developer to investigate and respond to your report. Bug reports are also stored in the private Bug Tracker for follow-up, where Michael and authorised report managers can review them. Feedback is emailed only and is not stored in the Bug Tracker. The support website and email providers process this information to deliver the report.

The name and email address on the support form are supplied by the reporter and are not verified. For bug reports, they are stored with the report and any diagnostics you choose to include; they do not establish a verified account or identity.

Choosing Report a Bug also sends a diagnostic snapshot to the support website in the link used to open the form, before you submit it. This can include your device model, app and operating system versions, connection type and data-saving settings, stream and playback status, measured data received during the current app or player session, and recent playback events and technical errors. These data counts do not describe your mobile data allowance or other apps' usage.

You can review the diagnostics in the form and untick Include app diagnostics to exclude them from both the private Bug Tracker report and the email. Unticking this option does not undo their initial transmission to the support website. The diagnostics do not include advertising identifiers, persistent device identifiers, Wi-Fi names or browsing history, and are not used for advertising or user profiling.

Analytics and tracking

The app does not use advertising SDKs or cross-app tracking. Firebase Analytics collection is disabled.

On Android, the Google Cast SDK collects anonymous usage and technical data about device discovery, Cast sessions, mobile devices and the client app. It sends this data to Google encrypted in transit, for aggregate analysis to improve Cast. The SDK provides no collection opt-out or deletion control to the app developer or user. SeeGoogle's Cast SDK data disclosure ↗ (opens in a new tab)for details. This Cast collection is separate from the voluntary support reports described above.

Advertising

The app does not display personalised advertising and does not sell personal information.

Third-party services

The app relies on Lighthouse Radio's streaming and metadata services to provide live audio and programme information. Network providers and hosting providers may process limited technical data as necessary to operate those services.

Children's privacy

The app is not designed to collect personal information from children and does not provide accounts, messaging or user-generated content.

Changes to this policy

This policy may be updated if the app's features or data practices change. The effective date shown above will be updated when material changes are made.

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